Thursday, October 28, 2021

Really?

I think I'm still in shock a bit, so forgive this post.  Our range hood was dropped off in a downpour, hole in the crate, and the contents beat to hell.  The company who made the hood said they've never seen a hood arrive so damaged.  Lucky us!  They are filing a claim with the shipper and the hood is going back to Colorado.  So now we wait for news and a timeline.

It really makes me sick.  It's a beautiful hood.  But it's been mishandled so much that several welds snapped and the support bars that mount to the wall are bent.  Fortunately there are shock sensors and tip sensors on the box, all of which have been activated.  So there shouldn't be any question about when the damage occurred.